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MxMobile Update September 2022 Release

A3J Group is #AlwaysInnovating in order to bring state-of-the-art enhancements to the IBM Maximo community. Our 20+ years of experience in Maximo allows us to deliver end users the proper support and solutions needed to maximize efficiency. We strive to remain thought leaders in the community and we face common issues and challenges head-on. Our suite of mobile apps for IBM Maximo, MxMobile, gives users access to IBM Maximo in the palm of their hand. Our apps allow Maximo users the ability to create and edit work orders, generate meter readings, manage inventory, and more.

As an IBM Maximo mobile solution provider, A3J Group consistently improves the functionality and features of MxMobile. Enriching the experience of MxMobile users is not only our passion, but necessary. Our users enjoy the freedom of Maximo mobility and are happy to report bugs and request interface features, and our team actively delivers on those requests. You can download MxMobile apps from the Apple App or Google Play store.

A3J Group is happy to announce the latest MxMobile news below. The releases will be available on Monday, September 5, 2022.

Policy Update

We have a new MxMobile support ticket policy! Going forward we ask that all MxMobile support tickets be submitted the following way: 

By doing this we hope to expedite support issues and requests providing the highest level of customer satisfaction. As always, you can also email or call 877-235-4774 ext 1 with any questions regarding the new process. 

September Release Updates


  • Push notifications are enabled in MxApprove, allowing proactive notifications when a new workflow assignment is received.
    • Please note this requires some Maximo components, such as an automation script, to be installed. The solution also comes with minor additional cost.
  • MxApprove is now available within the MxMobile app
  • General bug fixes and performance improvements


  • Filter for historical work orders
  • Create a new asset
  • General bug fixes and performance improvements


  • Ability to create meter readings from a work order
  • Bug fix for Dark Mode on Android
  • General bug fixes and performance improvements


  • New app available within MxMobile
  • This is a ticket management app for interacting with Service Requests and other ticket types


  • General bug fixes and performance improvements

What do you need to do?

  • Updates are available to current clients automatically by updating your apps via the appropriate app store.  
  • If you would like to request a new feature or report a bug, please follow our new support ticket guidelines by submitting a video and a support form describing the request. 
We hope that you enjoy the new updates of A3J Group’s MxMobile suite of IBM Maximo mobile apps. If you have any suggestions, feature requests or need to report a bug, please contact If you would like to be notified via email when A3J Group posts a new blog sign up in the form below.

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