In Maximo you can use End Points to point to External APIs to pull in data. You can invoke those End Points in a variety of ways, including inside an Automation Script. Take the following code as an example:
handler = Router.getHandler('ENDPOINTNAME'); responseBytes = handler.invoke(null, null);
You can then parse the response that comes back and use that data in any way that meets your needs. Recently we were working with an external API that required an initial login to capture an API Key to be used with future calls. We called the Login API and then grabbed an API Key from the response object. We then needed to update a different End Point to utilize this API Key as an HTTP Header in future calls.
This appeared to work in Maximo as we would see the data show up on the updated End Point. However, each time we invoked the End Point it would throw an error that it was not able to connect. We would then restart Maximo and everything would start working. What we found is that End Point data in Maximo is cached. After updating an End Point, we needed to reload the End Point cache to make a successful connection. To do that we added a line in the automation script after we updated and saved the End Point with the new API Key. The line that is needed is:
After running this code we can now successfully call our updated End Point. Be aware that there are several similar objects that are cached when Maximo starts up, such as Relationships, Integration information, some Domain information, etc. If updates are made to those records, you may need to refresh the Maximo cache for those records as well.
Hope this helps!