MxMobile Update January 2023 Release

As an IBM Maximo mobile solution provider, A3J Group consistently improves the functionality and features of MxMobile. Enriching the experience of MxMobile users is not only our passion, but necessary. Our users enjoy the freedom of Maximo mobility and are happy to report bugs and request interface features, and our team actively delivers on those requests. You can download MxMobile apps from the Apple App or Google Play store.

A3J Group is happy to announce the latest MxMobile news below. This release is available as of Monday, January 23, 2023.

January Release Updates 

MxWork:

  • Ability to upload and remove files from Inspections
  • Conditionally hide fields on Inspections
  • Support for entering continuous meter readings on Inspections
  • New calendar date / time picker
  • General bug fixes and performance improvements

MxAsset

  • New calendar date / time picker
  • General bug fixes and performance improvements

MxAsk:

  • New calendar date / time picker
  • General bug fixes and performance improvements

What do you need to do? 

  • Updates are available to current clients automatically by updating your apps via the appropriate app store.
  • If you would like to request a new feature or report a bug, please follow our new support ticket guidelines submitting a video and a support form describing the request.
  • If you would like to opt out of receiving these communications in the future, please reply STOP to this email.

We hope you enjoy the new updates of A3J Group’s MxMobile suite of IBM Maximo mobile apps. If you have any suggestions, feature requests or need to report a bug, please contact support@a3jgroup.com. If you would like to be notified via email when A3J Group posts a new blog sign up in the form below.

MxMobile Update October 2022 Release

A3J Group is #AlwaysInnovating in order to bring state-of-the-art enhancements to the IBM Maximo community. Our 20+ years of experience in Maximo allows us to deliver end users the proper support and solutions needed to maximize efficiency. We strive to remain thought leaders in the community and we face common issues and challenges head-on. Our suite of mobile apps for IBM Maximo, MxMobile, gives users access to IBM Maximo in the palm of their hand. Our apps allow Maximo users the ability to create and edit work orders, generate meter readings, manage inventory, and more.

As an IBM Maximo mobile solution provider, A3J Group consistently improves the functionality and features of MxMobile. Enriching the experience of MxMobile users is not only our passion, but necessary. Our users enjoy the freedom of Maximo mobility and are happy to report bugs and request interface features, and our team actively delivers on those requests. You can download MxMobile apps from the Apple App or Google Play store.

A3J Group is happy to announce the latest MxMobile news below. This release is available as of Monday, October 3, 2022.

Policy Update

We have a new MxMobile support ticket policy! Going forward we ask that all MxMobile support tickets be submitted the following way: 

By doing this we hope to expedite support issues and requests providing the highest level of customer satisfaction. As always, you can also email support@a3jgroup.com or call 877-235-4774 ext 1 with any questions regarding the new process. 

October Release Updates

A3J Group is happy to announce the latest MxMobile news below. The releases will be available on Monday, October 3, 2022.

MxWork 

  • Ability to create Follow Up Work Orders
  • Ability to enter Failure Reporting information
  • Conduct Inspections from a Work Order
  • General bug fixes and performance improvements

MxTicket 

  • Sending communications from a service request
    • Please note this requires some Maximo components, such as an automation script, to be installed.
  • General bug fixes and performance improvements

MxApprove 

  • General bug fixes and performance improvements

MxAsset 

  • General bug fixes and performance improvements

MxCount

  • General bug fixes and performance improvements

MxMeter 

  • General bug fixes and performance improvements

 

What do you need to do?

  • Updates are available to current clients automatically by updating your apps via the appropriate app store.  
  • If you would like to request a new feature or report a bug, please follow our new support ticket guidelines by submitting a video and a support form describing the request.  

We hope you enjoy the new updates of A3J Group’s MxMobile suite of IBM Maximo mobile apps. If you have any suggestions, feature requests or need to report a bug, please contact support@a3jgroup.com. If you would like to be notified via email when A3J Group posts a new blog sign up in the form below.

MxMobile Update September 2022 Release

A3J Group is #AlwaysInnovating in order to bring state-of-the-art enhancements to the IBM Maximo community. Our 20+ years of experience in Maximo allows us to deliver end users the proper support and solutions needed to maximize efficiency. We strive to remain thought leaders in the community and we face common issues and challenges head-on. Our suite of mobile apps for IBM Maximo, MxMobile, gives users access to IBM Maximo in the palm of their hand. Our apps allow Maximo users the ability to create and edit work orders, generate meter readings, manage inventory, and more.

As an IBM Maximo mobile solution provider, A3J Group consistently improves the functionality and features of MxMobile. Enriching the experience of MxMobile users is not only our passion, but necessary. Our users enjoy the freedom of Maximo mobility and are happy to report bugs and request interface features, and our team actively delivers on those requests. You can download MxMobile apps from the Apple App or Google Play store.

A3J Group is happy to announce the latest MxMobile news below. The releases will be available on Monday, September 5, 2022.

Policy Update

We have a new MxMobile support ticket policy! Going forward we ask that all MxMobile support tickets be submitted the following way: 

By doing this we hope to expedite support issues and requests providing the highest level of customer satisfaction. As always, you can also email support@a3jgroup.com or call 877-235-4774 ext 1 with any questions regarding the new process. 

September Release Updates

MxApprove 

  • Push notifications are enabled in MxApprove, allowing proactive notifications when a new workflow assignment is received.
    • Please note this requires some Maximo components, such as an automation script, to be installed. The solution also comes with minor additional cost.
  • MxApprove is now available within the MxMobile app
  • General bug fixes and performance improvements

MxAsset 

  • Filter for historical work orders
  • Create a new asset
  • General bug fixes and performance improvements

MxWork 

  • Ability to create meter readings from a work order
  • Bug fix for Dark Mode on Android
  • General bug fixes and performance improvements

MxTicket 

  • New app available within MxMobile
  • This is a ticket management app for interacting with Service Requests and other ticket types

MxCount

  • General bug fixes and performance improvements

What do you need to do?

  • Updates are available to current clients automatically by updating your apps via the appropriate app store.  
  • If you would like to request a new feature or report a bug, please follow our new support ticket guidelines by submitting a video and a support form describing the request. 

We hope that you enjoy the new updates of A3J Group’s MxMobile suite of IBM Maximo mobile apps. If you have any suggestions, feature requests or need to report a bug, please contact support@a3jgroup.com. If you would like to be notified via email when A3J Group posts a new blog sign up in the form below.

MxMobile Update June 2022 Release

A3J Group is #AlwaysInnovating in order to bring state-of-the-art enhancements to the IBM Maximo community. Our 20+ years of experience in Maximo allows us to deliver end users the proper support and solutions needed to maximize efficiency. We strive to remain thought leaders in the community and we face common issues and challenges head-on. Our suite of mobile apps for IBM Maximo, MxMobile, gives users access to IBM Maximo in the palm of their hand. Our apps allow Maximo users the ability to create and edit work orders, generate meter readings, manage inventory and more.

As an IBM Maximo mobile solution provider, A3J Group consistently improves the functionality and features of MxMobile. Enriching the experience of MxMobile users is not only our passion, but necessary. Our users enjoy the freedom of Maximo mobility and are happy to report bugs and request interface features, and our team actively delivers on those requests. You can download MxMobile apps from the Apple App or Google Play store.

 

Here are the improvements that the A3J Group developers have made to MxMobile as of Monday, June 13, 2022:

A3J Group is happy to announce a new app has been released to the apps stores. The new app is our first iteration of the all in one app called MxMobile. This release will include the following apps:

  • MxWork
  • MxAsset
  • MxCount
  • MxReceive

 

We have added some additional features included in this release of MxMobile. They are the following:

  • Have more control of what offline data is pulled down prior to going out into the field.
    • Support for more offline functions included
  • Work Management, Asset Management, Receiving, Inventory counting included in this release
    • Other apps will be added in future releases, including more enhanced security controls
  • Start Center shows available app and result sets, allowing you to jump right into a given list of records.
  • Users can hyperlink between applications
    • For example, pull up a work order in MxWork and hyperlink over to the associated asset record in MxAsset

 

What do you need to do for this update?

  • If the MxMobile applications on your devices are set to auto update no action is needed.
  • If the MxMobile applications on your devices are set to update manually you can find the updates in the App Store or Play Store to download.

We hope that you enjoy the new updates of A3J Group’s MxMobile suite of IBM Maximo mobile apps. If you have any suggestions, feature requests or need to report a bug, please contact support@a3jgroup.com. If you would like to be notified via email when A3J Group posts a new blog sign up in the form below.

MxMobile Update April 2022 Release

A3J Group is #AlwaysInnovating in order to bring state-of-the-art enhancements to the IBM Maximo community. Our 20+ years of experience in Maximo allows us to deliver end users the proper support and solutions needed to maximize efficiency. We strive to remain thought leaders in the community and we face common issues and challenges head-on. Our suite of mobile apps for IBM Maximo, MxMobile, gives users access to IBM Maximo from their mobile device. Our apps allow Maximo users the ability to create and edit work orders, generate meter readings, manage inventory and more.

As an IBM Maximo mobile solution provider, A3J Group consistently improves the functionality and features of MxMobile. Enriching the experience of MxMobile users is not only our passion, but necessary. Our users enjoy the freedom of Maximo mobility and are happy to report bugs and request interface features, and our team actively delivers on those requests. You can download MxMobile apps from the Apple App or Google Play store and enjoy a 30-day trial.

Here are the improvements that the A3J Group developers have made to MxMobile as of Monday, April 4, 2022:

 MxReceive:

  • Print labels online or offline via a Bluetooth connected printer! Stay tuned for a video demonstration from the team…

MxWork:

  • Show data from the multiple assets, locations and CIs table on the work order.
  • Better handling of session token expiration.
  • Additional data type of duration has been added.
    • Users can now enter hours as 2.5 or 2:30

MxAsset:

  • Barcode scanning capability has been enhanced to support Bluetooth scanning devices
  • Bug Fixed – When entering a meter reading value of 0 it was not working properly. This has been fixed.
  • Additional API Key support added

MxCount:

  • Barcode scanning capability enhanced to support Bluetooth scanning devices

What do you need to do for this update?

  • If the MxMobile applications on your devices are set to auto update no action is needed.
  • If the MxMobile applications on your devices are set to update manually you can find the updates in the App Store or Play Store to download.

We hope that you enjoy the new updates of A3J Group’s MxMobile suite of IBM Maximo mobile apps. If you have any suggestions, feature requests or need to report a bug, please contact support@a3jgroup.com. If you would like to be notified via email when A3J Group posts a new blog sign up in the form below.

MxMobile Update March 2022 Release

A3J Group is #AlwaysInnovating in order to bring state-of-the-art enhancements to the IBM Maximo community. Our 20+ years of experience in Maximo allows us to deliver end users the proper support and solutions needed to maximize efficiency. We strive to remain thought leaders in the community and we face common issues and challenges head-on. Our suite of mobile apps for IBM Maximo, MxMobile, gives users access to IBM Maximo from their mobile device. Our apps allow Maximo users the ability to create and edit work orders, generate meter readings, manage inventory and more.

As an IBM Maximo mobile solution provider, A3J Group consistently improves the functionality and features of MxMobile. Enriching the experience of MxMobile users is not only our passion, but necessary. Our users enjoy the freedom of Maximo mobility and are happy to report bugs and request interface features, and our team actively delivers on those requests. You can download MxMobile apps from the Apple App or Google Play store and enjoy a 30-day trial.

Here are the improvements that the A3J Group developers have made to MxMobile as of March 7, 2022:

MxWork:

  • Added logic that will auto-route to the login page with a toast message if the LTPA or CSRF error messages occur. Previously, some users would get force logged out of the app due to a session timeout in IBM Maximo, but the mobile app would not notify the user indicating this was the cause for the force logout. Now, users will be informed how to remedy their IBM Maximo session to resolve the issue.
  • Created a “Costs” tab within the details page of a work order with basic planned and actual information
    • Page is configurable
  • Improved the labor submission feature such that fields are configurable, not hard coded. When entering labor time, user can now input a start and end time, rather than a single number of hours worked. This improves labor time accuracy for work orders.
  • Bug fix for labor time submissions: In previous version(s), if a user input labor time then pressed the “Enter” button on their keyboard to submit the record, the labor time record would be submitted twice. This issue is resolved.
  • Priority code bug fix: in previous version(s), if a priority code look-up is categorized as value “0” in the Work Order Priority field then the priority code would not register. This has been resolved in the new update.

MxCount:

  • Upgraded to latest version of Ionic Framework
  • Bug fix for Offline mode: If a user generates a list of items to operate MxCount in Offline mode then uses the barcode scanner feature to query an item lookup, the initial list would be superseded by the item that was scanned in. In that instance, the list of items that was generated for offline use would no longer be accessible. With this update, users are now able to create their offline list, and query their offline list using the barcode scan feature without losing access to their generated list for offline mode.

 

We hope that you enjoy the new updates of A3J Group’s MxMobile suite of IBM Maximo mobile apps. If you have any suggestions, feature requests or need to report a bug, please contact support@a3jgroup.com. If you would like to be notified via email when A3J Group posts a new blog sign up in the form below.